FameEX Download App

How to Download and Install FameEX App on iOS Phone

The mobile version of the trading platform is exactly the same as the web version of it. Consequently, there won’t be any problems with trading, deposits, or withdrawals.

1. Go to FameEX website on your mobile phone, tap on the [Download] icon and select [iPhone IPA]


2. Tap on [Install] to continue.

3. After downloading the FameEX App, go to [Settings] on your device and tap [General].

4. Under the [General] section, select [VPN Device Management].

5. In [VPN Device Management], select the name of the application you want to install under [ENTERPRISE APP]. Please note that the selected name should match the prompt upon opening.

6. Check the company name and its application. Then tap [Trust].

7. Go back to your home screen and reopen the FameEX app. Then you can sign up on the FameEX app and log in to start trading.

How to Download and Install FameEX App on Android Phone

The FameEX trading app for Android is considered to be the best app for online trading. There also won’t be any problems with trading, deposits, or withdrawals.

Download the FameEX app from the Google Play store. Simply search for the “FameEX” app and install it on your Android phone.

Wait for the installation to complete. Then you can sign up on the FameEX App and log in to start trading.

How to Register an Account on FameEX App

1. You need to install the FameEX application from the Google Play Store or App Store to log in to FameEX account for trading.

2. Open the FameEX app and tap [Sign Up/Log In].

3. Enter your [Email] or [Phone Number] and create your secure password. Tick the box, and then click on [Create Account].

Note:

• The 8-20 character password.
• Include at least 3 of the following: upper case, lower case, digit and symbol.

4. You will receive a 6-digit verification code in your email or phone number. Enter the code to continue and tap [Confirm].

5. Congratulations, you have successfully registered on FameEX App.

Frequently Asked Questions (FAQ)

Why Can’t I Receive Emails from FameEX?

If you are not receiving emails sent from FameEX, please follow the instructions below to check your email’s settings:

1. Are you logged in to the email address registered to your FameEX account? Sometimes you might be logged out of your email on your device and hence can’t see FameEX emails. Please log in and refresh.

2. Have you checked the spam folder of your email? If you find that your email service provider is pushing FameEX emails into your spam folder, you can mark them as “safe” by whitelisting FameEX email addresses. You can refer to How to Whitelist FameEX Emails to set it up.

3. Is the functionality of your email client or service provider normal? To be sure that your firewall or antivirus program isn’t causing a security conflict, you can verify the email server settings.

4. Is your inbox packed with emails? You won’t be able to send or receive emails if you have reached the limit. To make room for new emails, you can remove some of the older ones.

5. Register using common email addresses like Gmail, Outlook, etc., if at all possible.

How come I can’t get SMS verification codes?

FameEX is always working to improve the user experience by expanding our SMS Authentication coverage. Nonetheless, certain nations and regions aren’t currently supported.

Please check our global SMS coverage list to see if your location is covered if you are unable to enable SMS authentication. Please use Google Authentication as your primary two-factor authentication if your location is not included on the list.

The following actions should be taken if you are still unable to receive SMS codes even after you have activated SMS authentication or if you are currently living in a nation or region covered by our global SMS coverage list:

• Make sure there is a strong network signal on your mobile device.
• Disable any call blocking, firewall, anti-virus, and/or caller programs on your phone that might be preventing our SMS Code number from working.
• Turn your phone back on.
• Instead, try voice verification.

 

How To Enhance FameEX Account Security

1. Password Settings: Please set a complex and unique password. For security purposes, make sure to use a password with at least 8 characters, including at least one uppercase and lowercase letter, one number. Avoid using obvious patterns or information that is easily accessible to others (e.g. your name, email address, birthday, mobile number, etc.).

• Password formats we do not recommend: lihua, 123456, 123456abc, test123, abc123
• Recommended password formats: Q@ng3532!, iehig4g@#1, QQWwfe@242!

2. Changing Passwords: We recommend that you change your password regularly to enhance the security of your account. It is best to change your password every three months and use a completely different password each time. For more secure and convenient password management, we recommend you to use a password manager such as "1Password" or "LastPass".

• In addition, please keep your passwords strictly confidential and do not disclose them to others. FameEX staff will never ask for your password under any circumstances.

3. Two-Factor Authentication (2FA)
Linking Google Authenticator: Google Authenticator is a dynamic password tool launched by Google. You are required to use your mobile phone to scan the barcode provided by FameEX or enter the key. Once added, a valid 6-digit authentication code will be generated on the authenticator every 30 seconds.

4. Beware of Phishing
Please be vigilant of phishing emails pretending to be from FameEX, and always ensure that the link is the official FameEX website link before logging into your FameEX account. FameEX staff will never ask you for your password, SMS or email verification codes, or Google Authenticator codes.