How to Deposit and Trade Crypto at FameEX

How to Deposit into FameEX

How to Buy Crypto via Credit/Debit Card on FameEX

Buy Crypto via Credit/Debit Card on FameEX (Web)

1. Log in to your FameEX account and click on [Buy Crypto].

2. Select a fiat currency and enter the amount that you want to purchase. Then select the token that you want to buy, the system will automatically display your corresponding crypto amount. Next, choose the payment method. Here, we’re choosing BTC as an example.

3. Double-check your transaction information. If everything is correct, click [Buy BTC]. You will be redirected to the official payment webpage to continue with the purchase.

4. Please review the transaction details carefully, including the amount of fiat currency you’ve purchased and the corresponding digital assets received. Once confirmed, kindly proceed by clicking [Continue].

5. Please input your wallet address for receiving digital assets. After verifying that the address is accurate, click [Continue]. Kindly be reminded that blockchain transactions are irreversible.Therefore, ensure that the information provided is correct, and that you have access to and can utilize the assets in your wallet.

6. Select [Credit or Debit Card] as your payment method. After that, you will be redirected to the transaction details page.

7. Before proceeding with the payment, please thoroughly review the transaction details, including the transaction amount and applicable trading fee. Ensure to carefully read and tick the Terms and Conditions. After that, click [Go To Payment].

8. Please verify the transaction steps before proceeding with the payment. It’s important to thoroughly read and understand the transaction process. Once you’ve confirmed everything, kindly click [Continue] to proceed.

9. Fill in the relevant information of the debit card or credit card and enter the payment process. After that, click [Reserve...] to finish the payment

After the payment is successful, you can view the transaction details on the [Buy Order] page. Moreover, you can check the wallet address for the payment status.

Buy Crypto via Credit/Debit Card on FameEX (App)

1. Log in to your FameEX app and click on [Buy Crypto].

2. Select the token that you want to buy, then choose the fiat currency and enter the amount that you want to purchase. The system will automatically display your corresponding crypto amount. Next, select Credit or Debit Card as your payment method. Here, we’re choosing BTC as an example.

3. Double-check your transaction information. If everything is correct, click [Buy BTC]. You will be redirected to the official payment webpage to continue with the purchase.

4. Please review the transaction details carefully, including the amount of fiat currency you’ve purchased and the corresponding digital assets received. Once confirmed, kindly proceed by clicking [Continue].

5. Please input your wallet address for receiving digital assets. After verifying that the address is accurate, click [Continue]. Kindly be reminded that blockchain transactions are irreversible. Therefore, ensure that the information provided is correct and that you have access to and can utilize the assets in your wallet.

6. Select [Credit or Debit Card] as your payment method. After that, you will be redirected to the transaction details page.

7. Before proceeding with the payment, please thoroughly review the transaction details, including the transaction amount and applicable trading fee. Ensure to carefully read and tick the Terms and Conditions. After that, click [Go To Payment].

8. Please verify the transaction steps before proceeding with the payment. It’s important to thoroughly read and understand the transaction process. Once you’ve confirmed everything, kindly click [Continue] to proceed.

9. Fill in the relevant information of the debit card or credit card and enter the payment process. After that, click [Reserve...] to finish the payment

After the payment is successful, you can view the transaction details on the [Buy Order] page. Moreover, you can check the wallet address for the payment status.

How to Deposit Crypto on FameEX

Deposit Crypto on FameEX (Web)

1. Log in to your FameEX account and click on [Deposit].

2. Select the cryptocurrency that you want to deposit. Here, we’re using USDT as an example.

Select the Network that you want to deposit to then click [Next].

3. Click the copy address icon or scan the QR code to obtain the deposit address. Paste this address into the withdrawal address field on the withdrawal platform.

Follow the provided instructions on the withdrawal platform to initiate the withdrawal request.
4. Enter the withdrawal amount on the platform of your choice. After confirming all the details, click [Withdraw].

5. Depending on the policy of your selected platform, you may need to input your transaction password, mobile/email verification code, and Google authentication code to proceed. Please note that it takes time for the transaction to be confirmed by the blockchain. Your funds will be deposited as soon as the transaction is included in a block by a miner.

If you have any inquiries regarding the withdrawal process of your chosen platform, kindly contact their customer service for verification to prevent any unnecessary loss of assets.

Note: Prior to making a deposit, please ensure the accuracy of the currency, chain type, and address. Any inaccuracies may result in the deposit failing to arrive and becoming irretrievable.

Deposit Crypto on FameEX (App)

1. Open the FameEX app and tap on [Deposit].

2. Select the tokens that you want to deposit. You can use the search bar to look for the tokens you want.

Here, we are using USDT as an example.

3. Select the deposit network to continue.

4. Tap the Copy Address icon or scan the QR Code to obtain the deposit address. Paste this address into the withdrawal address field on the withdrawal platform.

Follow the provided instructions on the withdrawal platform to initiate the withdrawal request.

5. Enter the withdrawal amount on the platform of your choice. After confirming all the details, click [Withdraw].

6. Depending on the policy of your selected platform, you may need to input your transaction password, mobile/email verification code, and Google authentication code to proceed. Please note that it takes time for the transaction to be confirmed by the blockchain. Your funds will be deposited as soon as the transaction is included in a block by a miner.

If you have any inquiries regarding the withdrawal process of your chosen platform, kindly contact their customer service for verification to prevent any unnecessary loss of assets.

Note: Prior to making a deposit, please ensure the accuracy of the currency, chain type, and address. Any inaccuracies may result in the deposit failing to arrive and becoming irretrievable.

Frequently Asked Questions (FAQ)

What is a tag or meme, and why do I need to enter it when depositing crypto?

A tag or memo is a unique identifier assigned to each account for identifying a deposit and crediting the appropriate account. When depositing certain crypto, such as BNB, XEM, XLM, XRP, KAVA, ATOM, BAND, EOS, etc., you need to enter the respective tag or memo for it to be successfully credited.

Reasons for Unarrived Deposits

1. Multiple factors can affect the arrival of funds, including but not limited to smart contract deposit, abnormal transaction status on blockchain, blockchain congestion, failure to transfer out normally by the withdrawal platform, wrong or missing memo/tag, deposit address or the choice of the wrong chain type, suspension of deposit on target address platform, etc.

2. When a withdrawal is marked as “completed” or “success” on the platform from which you’re withdrawing your crypto, it means that the transaction has been successfully broadcast to the blockchain network. However, the transaction may still require time to be fully confirmed and credited to the recipient platform. Please note that the required network confirmations vary with different blockchains. Take BTC deposits as an example:

• Your BTC deposit will be credited to your account after at least 1 network confirmation.

• After being credited, all assets in your account will be temporarily frozen. For security purposes, a minimum of 2 network confirmations are required before your BTC deposit can be unlocked on FameEX.

3. Due to possible network congestion, there might be a significant delay in processing your transaction. You may use the TXID (Transaction ID) to look up the status of the transfer of your assets from a blockchain explorer.


How to Solve This Situation?

If your deposits have not been credited to your account, you can follow these steps to resolve the issue:

1. If the transaction hasn’t been fully confirmed by the blockchain network nodes, or hasn’t reached the minimum amount of network confirmations specified by FameEX, please wait patiently for it to be processed. Once the transaction is confirmed, FameEX will credit the funds to your account.

2. If the transaction is confirmed by the blockchain but not credited to your FameEX account, you can contact FameEX support and provide them with the following information:

• UID
• Email number
• Currency name and chain type (for example: USDT-TRC20)
• Deposit amount and TXID (hash value)
• Our customer service will collect your information and transfer it to the relevant department for further processing.

3. If there is any update or resolution regarding your deposit issue, FameEX will notify you by email as soon as possible.

What Can I Do When I Deposit to A Wrong Address

1. Deposit made to an incorrect receiving/deposit address

FameEX generally does not offer a token/coin recovery service. However, if you have suffered a significant loss as a result of incorrectly deposited tokens/coins, FameEX may, solely at our discretion, assist you in recovering your tokens/coins. FameEX has comprehensive procedures to help our users recover their financial losses. Please note that fully token recovery is not guaranteed. If you have encountered this sort of situation, please remember to provide the following information to us for further assistance:

• Your UID on FameEX
• Token name
• Deposit amount
• The corresponding TxID
• Wrong deposit address
• Detailed problem description

2. Deposit made to an incorrect address that doesn’t belong to FameEX

If you have sent your tokens to an incorrect address that is not associated with FameEX, we regret to inform you that we are unable to provide any further assistance. You can try to contact the relevant parties for assistance (owner of the address or exchange/platform that the address belongs to).

Note: Please double-check the deposit token, address, amount, MEMO, etc. before making any deposits to prevent any potential loss of assets.

How to Trade Crypto at FameEX

How to Trade Spot on FameEX (Web)

Step 1: Login to your FameEX account and click on [Spot].

Step 2: You will now find yourself on the trading page interface.

• Limit Order: Set your own buying or selling price. The trade will only be executed when the market price reaches the set price. If the market price does not reach the set price, the limit order will continue to wait for execution.
• Market Order: This order type will automatically execute the trade at the current best price available in the market.
• Trailing Stop: This type of order provides users with more control over their trades and helps automate the process based on market conditions.
• TP/SL: TP/SL is an order type used to exit an existing position.

5. Buy / Sell Cryptocurrency:

This is where traders can place orders to buy or sell cryptocurrencies. It typically includes options for market orders (executed immediately at the current market price) and limit orders (executed at a specified price).

6. Market latest completed transaction:

This section shows a list of recent transactions that have been executed on the exchange, including details such as price, volume, and time.

7. Your Limit Order / Open Order / Order History:

These sections allow traders to manage their orders

8. Your available assets:

This section lists all the cryptocurrencies and fiat currencies available for trading on the platform.\


For example, we will make a [Limit order] trade to buy BTC.

1. Login to your FameEX account and click on [Spot].

2. Click [USDT] and select the BTC trading pair.
3. Go to the Buy/Sell Section. Select the type of order (we will use Limit Order as an example) in the "Limit Order" dropdown menu.

• Limit Order allows you to place an order to buy or sell crypto for a specific price;
• Market Order allows you to buy or sell crypto for the current real-time market price;
• Users can also utilize advanced features such as "TP/SL" or "Trailing Stop" to make orders. Input the BTC amount you want to buy, and the expenses of USDT will be displayed accordingly.

4. Enter the price in USDT that you want to buy BTC at and the amount of BTC you want to buy.

5. Click [Buy BTC] and wait for the trade to be processed.

6. Once the market price of BTC reaches the price you set, the Limit order will be completed.

Notice:

• You can sell cryptos in the same way by clicking the Sell Section.

Check your completed transaction by scrolling down and clicking [Order History].

How to Trade Spot on FameEX (App)

1. Open your FameEX app on the first page and tap on [Spot].

2. Here is the trading page interface.
1. Market and Trading pairs: 

Spot pairs are trading pairs where transactions are settled "on the spot," meaning they are executed immediately at the current market price.

2. Real-time market candlestick chart, supported trading pairs of the cryptocurrency, “Buy Crypto” section:

Candlestick charts visually represent the price movement of a financial instrument, such as a cryptocurrency, over a specific period of time. Each candlestick typically shows the open, high, low, and close prices for that time frame, allowing traders to analyze price trends and patterns.

3. Sell/Buy Order Book:

The order book is a real-time list of buy and sell orders for a particular trading pair. It displays the quantity and price of each order, allowing traders to gauge market sentiment and liquidity.

4. Buy/Sell Cryptocurrency:

This section provides traders with the interface to place market orders, where orders are executed immediately at the current market price, or limit orders, where traders specify the price at which they want their order to be executed.

5. Funds and Order information:

This section displays the trader’s recent trading activity, including executed trades and open orders that have not yet been filled or canceled. It typically shows details such as order type, quantity, price, and time of execution.


For example, we will make a [Limit order] trade to buy BTC.

1. Open your FameEX app, on the first page, tap on [Spot].

2. Click the [lines] menu button to show available trading pairs.

3. Click [USDT] and select the BTC/USDT trading pair.

4. Select the type of order (we will use Limit order as an example) in the "Limit Order" dropdown menu.

• Limit Order allows you to place an order to buy or sell crypto for a specific price;
• Market Order allows you to buy or sell crypto for the current real-time market price;
• Users can also utilize advanced features such as "Stop-Limit" or "Trailing Stop" to make orders. Input the BTC amount you want to buy, and the expenses of USDT will be displayed accordingly.

5. Enter the price in USDT that you want to buy BTC at and the amount of BTC you want to buy.

6. Click [Buy] and wait for the trade to be processed.

7. Once the market price of BTC reaches the price you set, the Limit order will be completed.

Notice:

• You can sell cryptos in the same way by clicking "SELL" on the "Spot" page.

Check your completed transaction by scroll down and tap on [Order History].

Frequently Asked Questions (FAQ)

Different Order Types in Spot Trading

1. Limit Order

A limit order refers to a user-defined order in which they specify the quantity and maximum bid or minimum ask price. The order will only be executed when the market price falls within the designated price range:

• The buy limit price must not exceed 110% of the last price.
• The sell limit price must not be 90% less than the last price.

2. Market Order

A market order refers to a user executing buy or sell orders instantly at the prevailing best market price in the current market, aiming for a swift and fast transaction.

3. Stop-Limit Order

Stop-Limit orders involve the user pre-setting the trigger price, order price, and quantity of orders. When the market price reaches the trigger price, the system will automatically execute orders based on the pre-determined order price and quantity, assisting the user in preserving profits or minimizing losses.

• The buy stop-limit price must not exceed 110% of the trigger price.
• The sell stop-limit price must not be less than 90% of the trigger price.

4. Trailing Stop Order

In the case of a significant market callback, a Trailing Stop Order will be activated and sent to the market at the current market price once the last filled price hits the specified trigger price and the required callback ratio is satisfied.

To put it simply, when executing a buy order, the last filled price must be less than or equal to the trigger price, and the callback range must be higher than or equal to the callback ratio. In this case, the buy order will be made at the market price. For a sell order, the last filled price must be higher than or equal to the trigger price, and the callback range must be higher than or equal to the callback ratio. The sell order will then be executed at the market price.

To prevent users from inadvertently placing orders that could result in avoidable losses, FameEX has implemented the following restrictions on Trailing Stop order placement:

1. For a buy order, the trigger price cannot be higher than or equal to the last filled price.
2. For a sell order, the trigger price cannot be less than or equal to the last filled price.
3. The callback ratio limitation: it can be set within a range of 0.01% to 10%.

What Is the Difference Between Spot Trading and Traditional Fiat Trading?

In traditional fiat trading, digital assets are exchanged for fiat currencies like the RMB (CNY). For example, if you buy Bitcoin with RMB and its value increases, you can exchange it back for more RMB, and vice versa. For instance, if 1 BTC equals 30,000 RMB, you could purchase 1 BTC and sell it later when its value rises to 40,000 RMB, thus converting 1 BTC into 40,000 RMB.

However, in FameEX spot trading, BTC serves as the base currency instead of fiat currency. For instance, if 1 ETH is equivalent to 0.1 BTC, you can buy 1 ETH with 0.1 BTC. Then, if the value of ETH increases to 0.2 BTC, you can sell 1 ETH for 0.2 BTC, effectively exchanging 1 ETH for 0.2 BTC.
 

How to View my Spot Trading Activity

You can view your spot trading activities from the Orders and Positions panel at the bottom of the trading interface. Simply switch between the tabs to check your open order status and previously executed orders.

1. Open Orders

Under the [Open Orders] tab, you can view the details of your open orders.

2. Order History

Order history displays a record of your filled and unfilled orders over a certain period.

3. Asset

Here, you can check the asset value of the coin that you are holding.