E faʻafefea ona e ulufale ma faʻamaonia le teugatupe i FameEX
E faʻafefea ona e ulufale i le FameEX
Fa'afefea ona e ulufale i FameEX ma lau Imeli ma le Numera Telefoni
1. Alu i le FameEX website ma kiliki [Log In] .
2. Ulufale lau Email / Telefoni Numera , fa'aofi lau fa'aupuga saogalemu, ma kiliki [Log In].
3. Kiliki [Auina atu] e maua ai se numera fa'amaonia 6-numera i lau imeli po'o le numera telefoni. Ulufale le code ma kiliki [Faʻamaonia] e faʻaauau.
4. A uma ona e ulufale i le code faʻamaonia saʻo, e mafai ona e faʻaoga lelei lau FameEX account e fefaʻatauaʻi ai.
Fa'afefea ona ulufale ile FameEX ile Google Account
1. Alu i le FameEX website ma kiliki [Log In] .
2. Kiliki i le [ Google ] faamau.
3. O le a tatalaina se faʻamalama saini-i totonu, lea e te manaʻomia e ulufale ai i lau tuatusi imeli ma kiliki i le [Next] . 
4. Ona ulufale lea i le upu faataga mo lau Google account ma kiliki [Next] . 
5. A maeʻa ona e ulufale i le code faʻamaonia saʻo, e mafai ona e ulufale manuia i lau FameEX account e ala i Google e fefaʻatauaʻi.
Auala e ulufale ai i FameEX ma Apple ID
1. Alu i le FameEX website ma kiliki [Log In] .
2. Kiliki i le [ Apple ] faamau ma o le a aliali mai se faamalama pop-up, ma o le a uunaia oe e saini i FameEX faaaoga lou ID Apple.
3. Ulufale lau Apple ID ma le upu faataga e saini i FameEX.
4. A uma ona e ulufale i le code faʻamaonia saʻo, e mafai ona e saini manuia i lau FameEX faʻamatalaga e ala i Apple e fefaʻatauaʻi.
Auala e ulufale ai ile FameEX App
1. E tatau ona e fa'apipi'i le talosaga FameEX mai le Google Play Store po'o le App Store e saini ai i lau FameEX fa'amatalaga mo fefa'ataua'iga.
2. Tatala le FameEX app ma tap [Sign Up/Log In] . 
3. Ulufale lau [Imeli] po'o le [Numera Telefoni] ma fa'aofi lau upu fa'amautu. Tap [Log In].
4. O le ae mauaina se numera fa'amaonia 6-numera i lau imeli po'o le numera telefoni. Ulufale le code e faʻaauau ai ma tap [Faʻamaonia].
5. Fa'afetai, ua e saini manuia ile FameEX App. 
Pe mafai foi ona e saini i le FameEX app e ala i le faaaogaina o le Google Account.
Ua galo ia te au la'u upu faataga mai le FameEX account
E mafai ona e toe setiina lau faʻamatalaga faʻamatalaga i luga o le upega tafaʻilagi a FameEX poʻo le App . Faamolemole ia matau mo mafuaaga saogalemu, o le ave'esea mai lau teugatupe o le a taofia le tumau mo le 24 itula pe a uma le toe setiina o upu faataga.
1. Alu i le FameEX website ma kiliki [Log In] .
2. Kiliki i luga [Gogalo upu faataga?].
3. Ulufale lau Email/Numera Telefoni ma kiliki [Next].
4. Ulufale lau fa'ailoga fa'amaonia e ala i le kiliki i le [Send] ma fa'atumu lau Google Authenticator code, ona kiliki lea i le [Next].
5. Ulufale ma faʻamaonia lau faʻaupuga fou, ona kiliki lea [Faʻamaonia].
Ina ua uma lena, ua e suia manuia lau upu faataga tala. Fa'amolemole fa'aoga le uputatala fou e saini ai i lau teugatupe. 
Afai o lo'o e fa'aogaina le app, kiliki [Golo le upu fa'ataga?] pei o lalo.
1. Tatala le FameEX app ma tap [Sign Up/Log In] . 
2. Kiliki i luga [Gogalo upu faataga?].
3. Ulufale lau tuatusi imeli po'o le numera telefoni ma tap [Next].
4. Ulufale lau fa'ailoga fa'amaonia e ala i le kiliki i le [Send] ma fa'atumu lau Google Authenticator code, ona kiliki lea i le [Next].
5. Ulufale ma faʻamaonia lau faʻaupuga fou, ona kiliki lea [Faʻamaonia].
Ina ua uma lena, ua e suia manuia lau upu faataga tala. Fa'amolemole fa'aoga le uputatala fou e saini ai i lau teugatupe. 
Fesili e Fai soo (FAQ)
O le a le Fa'amaoniga e Lua-Fa'ailoga?
Lua-Factor Authentication (2FA) o se faʻaopoopoga faʻapipiʻi puipuiga i imeli faʻamaonia ma lau faʻamatalaga faʻamatalaga. Faatasi ai ma le 2FA ua mafai, e tatau ona e tuʻuina atu le 2FA code pe a faʻatino ni gaioiga i luga o le FameEX platform.
E fa'afefea ona galue TOTP?
FameEX faʻaaogaina se Taimi e tasi-taimi Password (TOTP) mo le Faʻamaoniga Faʻamaonia e Lua, e aofia ai le fausiaina o se le tumau, tulaga ese tasi-taimi 6-numera code * e naʻo le aoga mo le 30 sekone. E te manaʻomia le ulufale i lenei code e faʻatino ai gaioiga e aʻafia ai au aseta poʻo faʻamatalaga patino i luga o le tulaga.
* Faamolemole ia manatua o le code e tatau ona aofia ai na o numera.
E fa'afefea ona So'oga Google Authenticator (2FA)?
1. Alu i le upega tafaʻilagi a FameEX , kiliki i luga o le faʻailoga faʻailoga, ma filifili [Saogalemu].
2. I luga o le Google Authenticator vaega, kiliki i luga [Enable].
3. Kiliki [Auina atu] e maua ai se numera fa'amaonia 6-numera i lau imeli. Ulufale le code ma kiliki [Next].
4. E mana'omia lou la'uina o le Google Authenticator app i lau telefoni.
O le a aliali mai se fa'amalama fa'apop-up o lo'o iai lau Google Authenticator Backup Key. Va'ai le QR code i lau Google Authenticator App.
E fa'afefea ona fa'aopoopo lau fa'amatalaga FameEX ile Google Authenticator App?
Tatala lau Google authenticator app. I luga o le itulau muamua, filifili [Add a code] ma tap [Scan a QR code] poʻo [Enter a setup key].
6. A maeʻa ona faʻaopoopoina ma le manuia lau faʻamatalaga FameEX ile Google Authenticator app, faʻapipiʻi lau Google Authenticator 6-numera code (GA code e suia i 30 sekone) ma kiliki i luga [Faʻamaonia].
7. Ina ua uma lena, ua e mafaia ma le manuia lau 2FA i lau teugatupe.
Faʻafefea ona faʻamaonia le tala ile FameEX
O le a le KYC FameEX?
KYC o loʻo faʻatusa mo le Iloa Lou Tagata Faʻatau, faʻamamafaina se malamalamaga maeʻaeʻa o tagata faʻatau, e aofia ai le faʻamaonia o latou igoa moni.
Aisea e taua ai le KYC?
- KYC e fa'amalosia le saogalemu o au aseta.
- O tulaga eseese o le KYC e mafai ona tatalaina faʻatagaga fefaʻatauaʻiga eseese ma avanoa i gaioiga tau tupe.
- O le fa'amae'aina o le KYC e taua tele e si'itia ai le tapula'a fa'atauga e tasi mo le fa'atau ma le talaina o tupe.
- O le fa'amalieina o mana'oga o le KYC e mafai ona fa'ateleina ai fa'amanuiaga e maua mai ponesi i le lumana'i.
Fa'afefea ona fa'amae'aina Fa'amatalaga Fa'asinomaga ile FameEX (Web)
Fa'amaoniga KYC muamua ile FameEX
1. Alu i le FameEX 'upega tafaʻilagi , kiliki i luga o le faʻailoga faʻailoga, ma filifili [ Basic ].
2. I luga o le vaega Faailoa, kiliki i le [Primary].
3. Filifili [Local Verification] , filifili lau [Country/Region] ma lau [Document Type] , ona kiliki lea i le [Verify Now].
4. Sosoo ai, tali le fesili o loʻo i lalo ae e te leʻi amataina ma kiliki i le [Faʻaauau].
5. Filifili lau ituaiga pepa ma lau atunuu e tu'uina atu pepa.
Amata i le pu'eina o se ata o lau pepa. A maeʻa lena, faʻapipiʻi ata manino o luma ma tua o lau ID i totonu o pusa ua filifilia. A uma loa ona iloa lelei uma ata i pusa ua tofia, kiliki [Next] e fa'aauau ai.
6. Sosoo ai, ave sau selfie o lo o uuina le pepa ma kiliki [Next].
7. A maeʻa lena, faʻatali mo le au FameEX e toe iloilo, ma ua maeʻa lau faʻamaoniga muamua.
Fa'amaoniga KYC maualuga ile FameEX
1. Alu i le FameEX 'upega tafaʻilagi , kiliki i luga o le faʻailoga faʻailoga, ma filifili [ Basic ].
2. I luga o le vaega Faailoa, kiliki i luga [Advanced].
3. Filifili [Local Verification] , filifili lau [Country/Region] ma lau [Document Type] , ona kiliki lea i le [Verify Now].
4. Ulufale lou tuatusi ma lafo lau pepa, ona kiliki lea [Next].
5. A maeʻa lena, faʻatali mo le au FameEX e toe iloilo, ma ua maeʻa lau faʻamaoniga maualuga. 
Fa'afefea ona fa'amae'aina Fa'amatalaga Fa'asinomaga ile FameEX (App)
Fa'amaoniga KYC muamua ile FameEX
1. Tatala lau FameEX App , tap on the icon on the top left.
2. Filifili [Identification] ma kiliki [Verify].
3. Filifili lau [Issuing Country/Region] ma lau [Document Type] , ona kiliki lea [Faaauau].
4. Amata i le lafoina o se ata o lau pepa. A maeʻa lena, faʻapipiʻi ata manino o luma ma tua o lau ID i totonu o pusa ua filifilia. A uma loa ona iloa lelei uma ata i totonu o pusa ua tofia, kiliki [Fa'aauau] e fa'aauau.
5. Sosoo ai, ave se selfie o oe o loʻo uuina le pepa e faʻaauau ai.
6. O le mea mulimuli, o'o i le [Verify Now] e fai ai lau Fa'ailoga Mata e fa'auma ai le fa'amaoniga muamua.
7. A maeʻa lena, faʻatali mo le au FameEX e toe iloilo, ma ua maeʻa lau faʻamaoniga muamua.
Fa'amaoniga KYC maualuga ile FameEX
1. Tatala lau FameEX App , tap on the icon on the top left. 
2. Filifili [Identification] ma oomi i luga [Faaleleia].
3. Filifili Atunuu/Region ma Ituaiga Pili , ma tap Upload Document to uploaded the corresponding documents. Mulimuli, tap [Auina atu].
4. A maeʻa lena, faʻatali mo le au FameEX e toe iloilo, ma ua maeʻa lau faʻamaoniga maualuga. 
Fesili e Fai soo (FAQ)
Le mafai ona tu'u ata i le taimi o le KYC Verification
Afai e te feagai ma faʻafitauli i le lafoina o ata poʻo le mauaina o se feʻau sese i lau faagasologa KYC, faʻamolemole mafaufau i mea nei faʻamaonia:- Ia mautinoa o le faatulagaga o ata o le JPG, JPEG, poʻo le PNG.
- Faamaonia o le tele o ata e i lalo ole 5 MB.
- Fa'aaoga se ID fa'amaonia ma muamua, e pei o se ID patino, laisene aveta'avale, po'o se tusifolau.
- O lau ID faʻamaonia e tatau ona avea ma tagatanuu o se atunuʻu e faʻatagaina fefaʻatauaʻiga e le faʻatapulaaina, e pei ona faʻamatalaina i le "II. Know-Your-Customer and Anti-Money-Laundering Policy" - "Trade Supervision" i le FameEX User Agreement.
- Afai e ausia e lau talosaga ia ta'iala uma o lo'o ta'ua i luga, ae tumau pea le le atoatoa o le fa'amaoniga a le KYC, atonu e mafua mai i se fa'afitauli le tumau o feso'otaiga. Fa'amolemole mulimuli i laasaga nei mo le fofo:
- Faatali mo sina taimi a'o le'i toe tu'uina atu le talosaga.
- Fa'amama le cache i lau su'esu'ega ma le fa'amau.
- Tuuina atu le talosaga e ala i le upega tafaʻilagi poʻo le app.
- Taumafai e fa'aoga su'esu'ega eseese mo le tu'uina atu.
- Ia mautinoa o lo'o fa'afou lau app ile fa'afou fou.
Aisea e le mafai ai ona ou mauaina le imeli fa'amaonia code？
Faamolemole siaki ma toe taumafai e pei ona taua i lalo:
- Siaki le spam meli poloka ma lapisi;
- Fa'aopoopo le tuatusi imeli fa'asilasilaga a FameEX ([email protected]) i le lisi pa'epa'e imeli ina ia mafai ai ona e mauaina le fa'ailoga fa'amaonia imeli;
- Faatali mo le 15 minute ma taumafai.
Sasi masani i le taimi o le KYC Process
- O le pu'eina o ata e le manino, faanenefu, pe le atoatoa e ono i'u ai i le le manuia o le fa'amaoniga KYC. A fa'aalia foliga, fa'amolemole aveese lou pulou (pe a talafeagai) ma fa'asaga sa'o le meapueata.
- O le KYC process e fesoʻotaʻi atu i se vaega lona tolu o faʻamaumauga mo le saogalemu lautele, ma o le faiga e faʻatautaia le faʻamaonia otometi, lea e le mafai ona faʻaaogaina ma le lima. Afai e iai ni ou tulaga fa'apitoa, e pei o suiga ile nofomau po'o pepa fa'asinomaga, e taofia ai le fa'amaoni, fa'amolemole fa'afeso'ota'i le 'au'aunaga i luga ole laiga mo se fautuaga.
- Afai e le fa'atagaina fa'atagaga meapueata mo le app, o le a le mafai ona e pu'eina ata o lau pepa fa'asinomaga pe fa'aalia foliga.
